Full Buyer Protection | 2-Year Warranty
Explore our new showroom @ K11 ATELIER Victoria Dockside

Customer Safeguard

worry-free purchases by providing a sense of security and trust for every customer

Authentication

Our Authenticity Guarantee ensures that all our watches are 100% authentic. We prioritize offering genuine products, eliminating concerns about counterfeit or substandard items. With us, you can enjoy a seamless shopping experience, knowing that your chosen timepiece carries the genuine craftsmanship and quality you expect.

Grading

The Watch Grading system is a standardized method used to evaluate the condition and overall quality of timepieces. This system helps buyers and sellers in the secondary market assess the condition and value of a pre-owned watch accurately. The grading system typically consists of several categories or criteria that are evaluated to determine the watch's overall grade.

Warranty

We offers a comprehensive warranty to ensure customer satisfaction and peace of mind. This warranty covers any manufacturing defects or faults in the watch for a specified period. During this time, the shop will repair at no additional cost subjected to certain conditions. Customers can rely on this warranty to protect their investment and enjoy their timepiece with confidence.

Shipping

Experience swift and secure shipping. Our dedicated team ensures fast processing and careful packaging of your timepiece. We partner with trusted carriers for reliable delivery and provide insurance coverage. Trust us to deliver your watch promptly and in pristine condition, making your shopping experience seamless and worry-free. Satisfaction guaranteed.

Return & Exchange

We offer a hassle-free, seamless return and exchange policy to ensure your 100% satisfaction. Our knowledgeable staff will guide you through the process, offering easy returns, replacements for exchanges. Contact our dedicated customer service for any inquiries and guidance, we are here to serve.

Payment

We prioritize convenience and flexibility when it comes to payment options. We understand that every customer has their preferred method, so we offer a range of choices to suit everyone's needs. With our multiple payment options, you can shop for your favourite timepieces with ease and peace of mind.

Customer Reviews

what our customers say about us

Drop Us A Line

Have a question but aren’t sure who to contact? Get in touch and a member of our team will reach out to you.

Special Instructions for Seller
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